Patient Facing Services

What is Patient Facing Services?

With Patient Facing Services, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Facing Services is a 24 hour online service – you can do this in your own time, day or night.

Plus, Patient Facing Services is not just for booking GP appointments, depending on the services enabled at your GP Surgery, you can also:

•Order repeat prescriptions

•Change your address details

•Send secure messages to your practice

•View medical record details online

How do I register?

Ask reception to provide you with a form to complete to get an access code.

Is my information secure?

All information that is sent to your surgery via Patient Facing Services is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information