We are closed for the Bank Holiday on Monday 28 May 2018

The Surgery will be closed for the Bank Holiday on Monday 28 May 2018.

If you require medical advice from a doctor or nurse please telephone the NHS 111 service by dialling 111.

If it is a medical emergency then dial 999.

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The Surgery will be closed for training from 1pm on Thursday 14 June 2018

The Surgery will be closed for staff training from 1pm on Thursday 14 June 2018.

If you require medical advice when we are closed then please telephone 111 for the out of hours service. In a medical emergency dial 999.

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Home Delivery Prescription Service

We have been informed that a company have sent mail to all local households and undertaken a media campaign to supply a home delivery prescription service.

Companies such as these are often profit led, do not work with the best interests of the NHS and are NOT endorsed by Caldbeck Surgery.

Caldbeck Surgery provide a free of charge delivery service to all its patients. If you would like to have your prescriptions delivered please let us know at your next request.

 

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Once a month the Surgery is closed from 1pm for Training

The Surgery will be closed for training from 1pm on:

2018

Thursday 14 June

Wednesday 11 July

Wednesday 12 September

Wednesday 10 October

Wednesday 14 November

2019

Thursday 17 January

Wednesday 13 February

Thursday 14 March

If you require medical advice when we are closed then please telephone 111 for the out of hours service. In a medical emergency dial 999.

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To access a doctor out of hours dial 111

To access the out of hours NHS 111 Service just ring 111 from your telephone.

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Named accountable GP for all patients

Named Accounable GP for all Patients
You may be aware that from April 2015 all GP practices are required to provide their patients with a named GP, who will have overall responsibility for the care and support that our practice provides to them.

If you wish to know who your named GP is please ask a member of staff.

Please note that this does NOT prevent you from seeing any other GP in the practice as you currently do.

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CQC Quality Audit

CaldbeckCQC2

http://www.cqc.org.uk/location/1-544616979

Please click on the above link and see our most recent inspection report from CQC.

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Patient Facing Services

Patient Facing Services

Book your next appointment online

Request repeat prescriptions

View your care record online

How to register

To register  ask your doctor, nurse, receptionist or telephone for further details or go to patient.co.uk/access

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Important Patient Information Regarding Repeat Medications Issued at Caldbeck Surgery

REGARDING REPEAT MEDICATIONS ISSUED BY CALDBECK SURGERY

Following our recent Care Quality Commission visit, we have had to make the following changes in order to comply with current prescribing regulations.

In order for us to carry out the correct procedures we need to allow extra administration time before your prescription can leave the building. Therefore from the 1st March 2015 all patients who get their repeat medication from Caldbeck dispensary must allow 2 full working days from the day ordered to the day of collection. Examples of timescales below;

Day Ordered Collection day
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday

 In the case of Bank Holidays please order a day earlier.

Any orders placed via the internet or the answerphone service while the surgery is closed, will not be processed until the surgery’s next working day, and will be ready for collection in accordance with the above.

If you use our delivery service, please order by noon on Friday.

We do apologise for any inconvenience this may cause you in the future, and should you require any further information regarding this issue please do not hesitate to contact the Dispensary team.

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I want great care. Please follow the link and fill in the feedback form.

Please follow the attached link and fill in the feedback form.

www.iwantgreatcare.org

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Contact Details

Telephone: 016974 78254
Fax: 016974 78661


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