EXTENDED ACCESS SERVICE

 

Evening and weekend GP and Nurse appointments provided by

Castlegate & Derwent Surgery Cockermouth, Maryport Health Services and CHoC

What is the CHoC Extended Access Service (CHEA)?

The CHoC Extended Access Service (CHEA) provides evening and weekend pre-bookable routine appointments with GPs, Nurses and Pharmacists. The service is available in North Cumbria, which makes it easier for you to get a routine appointment at a time that suits you.

The NHS 111 and the CHoC Out of Hours service is still available for unplanned primary health care needs.

How do I book a CHoC Extended Access appointment?

You can request a CHEA appointment via your GP surgery.

If urgent care is required outside your GP’s usual opening hours, please call 111. If your need is life threatening, please call 999 or go immediately to the nearest A&E Department.

Will the clinician I see have access to my medical records during my appointment?

The service uses EMIS Web Remote Consultation. This ensures that your patient record is updated by the clinician you see and the information is available to your practice.

How do I cancel an appointment?

To cancel your appointment you can either ring your GP surgery during their normal opening hours or CHoC on 03000 247 247.

Where do I go for my appointment?

CHEA appointments are available at various locations:

Weekdays:

Castlegate & Derwent Surgery Cockermouth and Maryport Health Services.

Weekends:

CHoC at Wigton Hospital

When are these appointments available?

Appointments are available from 6.30pm to 8pm on weekday evenings;

1.30pm to 6.30pm on Saturday and

8.30am to 1.30pm on Sunday.

Who can access these appointments?

Everyone registered at the following GP Practices:

Aspatria

Caldbeck

Castlegate & Derwent, Cockermouth

Dalston

Maryport

Silloth

Kirkbride

Wigton

Temporary residents can also access the service providing they are registered as a temporary resident with a Solway GP practice.

What can I be seen for?

A CHEA appointment is just like an appointment at your own GP practice; they are for routine primary care health needs.

Will I see my own GP and/or nurse?

You will be seen by experienced GPs, Nurses and Pharmacists but it is unlikely you will be seen by your own GP or Practice Nurse. If you would prefer to see your usual GP or Practice Nurse, please book an appointment directly with them during normal practice hours.

The NHS 111 and the CHoC Out of Hours service is still available for unplanned primary health care needs.

 

 

 

 

Contact Details

Telephone: 016974 78254
Fax: 016974 78661


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