Dr Richard Massey

Please welcome back Dr Richard Massey who has returned to work as a GP Partner.

Richard completed his GP training at Caldbeck Surgery and since he qualified he has worked at Aspatria Medical Centre.

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Farewell to Dr Phil Spencer



Here is a farewell message from Phil:

Twenty-six years after first starting at Caldbeck Surgery, I have decided to move on and will therefore be finishing at the end of June. It has been such a pleasure and a privilege working in our community and my role has given me everything and more than one could possibly wish for in working as a general practitioner.  This has been a really big decision for me and I will be leaving with very mixed feelings.  I will be sad to leave but I will take many happy memories as I embrace new challenges in doing a slightly different line of work

My new role will largely be based at home so we will not be moving away from the area. I will also continue to work alongside the ambulance service and the air ambulance by responding to as many emergency calls as I am able as part of the BASICS network of voluntary pre-hospital care doctors.

I will be replaced at the surgery by Dr Richard Massey who many will already know from when he worked at the surgery a couple of years ago. He has been working in Aspatria for the last 18 months and we are very fortunate that he has decided to return to Caldbeck as a new addition to the partnership.

Saying ‘thank you’ seems wholly inadequate for all the kindness and support that I have been shown by so many people over the years, and I am very grateful and humbled by all the expressions of appreciation and best wishes that I have received as I bow out.

We are all very fortunate to have such a great team in the staff at the surgery and I cannot praise their dedication and commitment highly enough. Despite the challenges facing the health service, and general practice in particular, I know that the surgery at Caldbeck will continue to go from strength to strength.

With very best wishes to all,

Phil Spencer

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Home Delivery Prescription Service

We have been informed that a company have sent mail to all local households and undertaken a media campaign to supply a home delivery prescription service.

Companies such as these are often profit led, do not work with the best interests of the NHS and are NOT endorsed by Caldbeck Surgery.

Caldbeck Surgery provide a free of charge delivery service to all its patients. If you would like to have your prescriptions delivered please let us know at your next request.


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Once a month the Surgery is closed from 1pm for Training

The Surgery will be closed for training from 1pm on:


Thursday 8 February

Wednesday 14 March

If you require medical advice when we are closed then please telephone 111 for the out of hours service. In a medical emergency dial 999.

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To access a doctor out of hours dial 111

To access the out of hours NHS 111 Service just ring 111 from your telephone.

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Named accountable GP for all patients

Named Accounable GP for all Patients
You may be aware that from April 2015 all GP practices are required to provide their patients with a named GP, who will have overall responsibility for the care and support that our practice provides to them.

If you wish to know who your named GP is please ask a member of staff.

Please note that this does NOT prevent you from seeing any other GP in the practice as you currently do.

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CQC Quality Audit



Please click on the above link and see our most recent inspection report from CQC.

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Patient Facing Services

Patient Facing Services

Book your next appointment online

Request repeat prescriptions

View your care record online

How to register

To register  ask your doctor, nurse, receptionist or telephone for further details or go to patient.co.uk/access

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Important Patient Information Regarding Repeat Medications Issued at Caldbeck Surgery


Following our recent Care Quality Commission visit, we have had to make the following changes in order to comply with current prescribing regulations.

In order for us to carry out the correct procedures we need to allow extra administration time before your prescription can leave the building. Therefore from the 1st March 2015 all patients who get their repeat medication from Caldbeck dispensary must allow 2 full working days from the day ordered to the day of collection. Examples of timescales below;

Day Ordered Collection day
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday

 In the case of Bank Holidays please order a day earlier.

Any orders placed via the internet or the answerphone service while the surgery is closed, will not be processed until the surgery’s next working day, and will be ready for collection in accordance with the above.

If you use our delivery service, please order by noon on Friday.

We do apologise for any inconvenience this may cause you in the future, and should you require any further information regarding this issue please do not hesitate to contact the Dispensary team.

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I want great care. Please follow the link and fill in the feedback form.

Please follow the attached link and fill in the feedback form.


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Contact Details

Telephone: 016974 78254
Fax: 016974 78661